Rewards Club FAQs

Q:

What if I have lost or damaged my Hudsons Reward Club card?

A:

Please contact your local Hudsons Coffee store. Providing you are an existing registered member we will replace your card.

If we are unable to find your details on our system, you will be required to start a new membership.

Q:

Does my card expire?

A:

Yes. If you do not use your card within a twelve month period your card will automatically expire. All members will be notified (if contact details are provided) to advise them of the expiration.

Q:

How do I update or change my contact information?

A:

Simply login to the members section, click on 'Your Details' on the left hand side menu and then update your details.

Q:

How do I update or change my password?

A:

Simply login to the members area, click on 'Your Details' on the left hand side menu and then adjust your password to whatever you would like it to be. Then click update in the bottom left hand corner. Your new password has now been saved

Q:

What if I’ve forgotten my password or lost my receipt?

A:

Go to the Forgot Password form, enter your email address and your password will be sent to you.